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Delivery is free on all orders of or over £50 within the United Kingdom, to destinations in the UK (incl Northern Ireland, Isle of Man, Isle of Wight & Isle of Scilly), and with an additional charge of £4.99 for orders under £50.
We mostly use couriers with tracking ability, so you'll receive tracking information by text or email. For smaller items sometimes we use the Royal Mail small parcel services and may not be trackable.
Please refer to our fulfillment email (click on VIEW ORDER in the email) for tracking details of your items.
Delivery during Nov-Dec - during this busy season, you will be notified if there is any delay.
UK Shipping Duration
Standard Delivery - with our free standard delivery service you should receive your item within 3-10 working days
Standard Delivery for personalised items - our personalised rocking horses have proven extremely popular and as they take additional time to personalise we have a slightly longer delivery time on these. We currently have a delivery time of 7-15 working days for personalised items.
Teepees & Canopy Sets
For our teepee and canopy sets, once dispatched they could take up to 8 to 15 working days to arrive particularly during this Coronavirus period of time. Currently the dispatch time can vary between 2 to 7 working days as some teepees are involved with some handmade process upon orders. Please leave enough time in advance to avoid disappointment.
For International Shipping information, please refer to our Delivery and Return page for details.
Customer ReviewsWrite a review
The rocking horse came very quickly and is absolutely gorgeous. It is wrapped up for babies Christmas so won't be using it until then.
Wanted something different for a little girls christening. When i came across this i thought wow perfect ! I was not disappointed in any way . It is very well made and beautiful! Can’t wait to give it in September.
The staff at the company were great when i needed to change the delivery date . Very friendly and professional.
Will be buying from again !
This was purchased for a christening in September and I’m sure the little girl will love it 🥰 perfect item and great customer service and help when I wanted to change the delivery date .
Very nice.. thnk you
I wanted to personalise my purchase and was advised on the website that this could be done at checkout in 'notes', however there was no notes section at checkout. I contacted the Rocking Horse and requested this be added on to my order. I was on a very tight timescale as this was a special 1st birthday present and was concerned this would delay the order. Amanda was very efficient and responded promptly, even sending my order next day delivery so as not to miss the date! Thank you Amanda! The horse is beautiful and made a very special little girl very happy!