UK Delivery

Delivery is free on all orders of or over £50 within the United Kingdom,  to destinations in the UK (incl Northern Ireland, Isle of Man, Isle of Wight & Isle of Scilly), and with an additional charge of £4.99 for orders under £50.

We mostly use couriers with tracking ability, so you'll receive tracking information by text or email. For smaller items sometimes we use the Royal Mail small parcel services and may not be trackable.

Please refer to our fulfillment email (click on VIEW ORDER in the email) for tracking details of your items.

Delivery during Nov-Dec - during this busy season, you will be notified if there is any delay. 

UK Shipping Duration

Standard Delivery 

With our free standard delivery service you should receive your item within 3-10 working days. However, sometimes it may be subject to slight delay on the transit or courier process. 

Standard Delivery for personalised items 

Our personalised rocking horses have proven extremely popular and as they take additional time to personalise we have a slightly longer delivery time on these. We currently have a delivery time of 7-15 working days for personalised items. 

Pre-orders 

If you have purchased something that is pre-ordered, this means stock is not available from the supplier. Please refer to the terms and descriptions on the individual Product Pages to find out more about the dispatch time. We cannot guarante a dispatch time as it often is subject to delay due to delays in transit. We will give you an update when needed. 

Teepees & Canopy Sets

For our teepee and canopy sets, once dispatched they could take up to 8 to 15 working days to arrive particularly during this Coronavirus period of time. Currently the dispatch time can vary between 3 to 10 working days as some teepees are involved with some handmade process upon orders. Please leave enough time in advance to avoid disappointment.

For International Shipping information, please refer to our Delivery and Return page for details.